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Frequently Asked Questions

Quick answers about the ProbashiCare app, onboarding, and membership.

What is ProbashiCare?

ProbashiCare is a mobile app and membership platform for Bangladeshis abroad. On Home you can open Healthcare, Skill Development, Legal, Insurance, Hotels & Flights, Cab, AutoCV, Savings & Investment, Probashi eShop, plus Offers — all in one place.

How do I get started in the app?

Download from Google Play or the App Store, create an account, log in, complete your profile when prompted, then apply for a ProbashiCare Card from the Home promo. Most bookings require a complete profile first.

What is a ProbashiCare Card?

ProbashiCare Card is your physical membership card. Apply from Home after your profile is complete. While under review you will see Application Pending; once approved, your card is issued. Your in-app Card ID appears as PC- followed by your member number.

How do bookings work?

It depends on the service. Healthcare and Legal: pick a professional, choose a slot, confirm, then manage under My appointments. Travel: search Hotels or Flights, review details and fare rules, checkout with passenger or guest info, then use My bookings. Cab, training enrollments and savings applications follow similar confirm-and-track patterns.

Is the app on iOS and Android?

Yes. ProbashiCare is available on Google Play and the App Store. Scan the QR codes on this site or tap the store badges.

How can I contact support?

Email us at info.probashinrbcare@gmail.com or use the Contact page. We read every message.